Down-to-earth answers to the questions business owners ask us most about AI, chatbots and automation. No jargon, real numbers.
Updated: August 2026
Off-the-shelf chatbot software starts at a few tens of euros per month; custom builds range from roughly €2,500 to €40,000. What determines the price, which recurring costs to expect and what to look for in a quote.
Read the articleUpdated: August 2026
Do not start with the technology but with the work that comes back every week. A down-to-earth step-by-step plan for SMEs without a technical background, from first inventory to first working solution.
Read the articleUpdated: August 2026
Many providers offer a free AI scan. Sympathetic, but usually it is a sales call in disguise. The difference with a paid scan and what to look for when choosing.
Read the articleUpdated: August 2026
AI can read a quote request, look up the data, prepare a draft in your own template and keep track of follow-ups. Pricing decisions and estimating custom work stay with people. What you need to get started.
Read the articleUpdated: September 2026
AI recognises the part, the type of damage and the extent on a damage photo, asks for a better photo when needed and prepares the file. The final price and hidden damage remain human work. How it works, what it costs and which ground rules apply.
Read the articleUpdated: September 2026
An AI phone assistant should answer, say it is an assistant, record the question, answer standard questions, book appointments and put emergencies straight through. Promising prices, handling angry customers and pretending to be human are not part of it. The boundaries, a sample call and what it costs.
Read the articleUpdated: September 2026
Breakdown calls outside office hours, meter cupboard and boiler photos up front, quotes for charging points and heat pumps, job sheets dictated from the van, maintenance visits scheduled. Five places where AI saves time in an installation company right away, and where to start.
Read the articleUpdated: September 2026
An AI phone assistant has three cost items: one-off building and set-up, call costs per minute and maintenance. Off-the-shelf services start at a few tens of euros per month, custom work runs in the market from roughly €3,000 to €25,000. What makes up the price, a worked example for the minutes and what to look for in a quote.
Read the articleUpdated: September 2026
AI reads orders from PDF, Excel, plain email or a photo of an order list, matches the lines to your article file, applies the customer price and prepares a draft order in your ERP. Uncertain lines never go through automatically. What you need and what to look for.
Read the articleUpdated: September 2026
A chatbot follows a script or recognises keywords and only answers what was entered beforehand. An AI assistant understands the question, looks in your own knowledge and systems, reads photos and carries out tasks. Five differences, when a chatbot is enough and when you need an assistant.
Read the articleThe assistant knows our services and approach and answers right away. Prefer personal contact with Ralf? That works too.