
Customer questions and accessible knowledge
Chatbots and AI assistants
- What it is
- An assistant that prepares answers to questions from customers or staff, based on your products, terms and way of working. The assistant can also assess photos: a customer sends a picture and the assistant reads what is going on. The difficult cases stay human work.
- For example
- A customer sends a photo of a damaged product in the evening. The assistant recognises the problem, prepares a reply, and the next morning your team sees which cases need attention.
- What it delivers
- Faster preparation and fewer interruptions for your team.


