Customer service automation with AI
The same questions, week after week: delivery times, opening hours, how something works, whether something is possible. An AI assistant that knows your products and way of working catches those. Customers get an answer right away, evenings included, and you keep time for the questions that really matter.
Why the mailbox is always full
Most customer questions are predictable and already answered somewhere: on your site, in your terms, in earlier emails. Yet someone types every answer again, or a question sits for days. To the customer that feels slow; to you it is work that produces nothing new.
What an AI assistant does, concretely
Instant answers to known questions
The assistant knows your products, terms and way of working and answers based on those. Not with invented text, but with your information. Outside office hours too.
Reviewing photos
A customer sends a photo of a product, damage or situation, and the assistant reads what is going on. That saves the back-and-forth emailing needed to figure out what it is about.
The hard cases stay human
If the assistant is unsure or the customer gets stuck, the conversation goes to you or your team, history included. The customer does not have to repeat their story.
For example
An instant answer, even at half past nine at night
Say a customer of a rental business wants to know in the evening whether something is available next weekend and what it costs. The assistant answers immediately, based on current information. The customer books that same evening instead of moving on to a competitor who did respond quickly.
What does customer service automation cost?
A chatbot or AI assistant starts from €4,500 excluding VAT. That is a budget indication; after the Work Scan you receive a fixed quote up front with clear agreements about what will and will not be built.
Want to know first whether this pays off in your business? The Work Scan (€495 excluding VAT) maps it out before you have anything built.
More about the Work ScanFrequently asked questions
Won't such an assistant make up answers?
The assistant answers based on your products, terms and way of working. When in doubt it hands the conversation to a human instead of guessing. That is how we set it up.
Does this work on my current website?
Yes, the assistant appears as a chat window on your existing site. Nothing needs to be rebuilt.
Can the assistant handle multiple languages?
Yes. The assistant replies in the language the customer writes in, if you want it to.
What does it cost exactly?
From €4,500 excluding VAT. After the Work Scan you get a fixed quote. Maintenance is optional from €195 per month and cancellable monthly.
Curious what this means for your customer contact?
Tell us in a short introductory call which questions keep coming back. You will hear right away what an assistant can take off your hands.
Request an introductory call