Phone assistant: AI that answers your phone

Hear it for yourself

the assistant: Good evening, you have reached us outside opening hours. I am the digital assistant and I am happy to get things started for you.

Caller: Hi, my central heating boiler just stopped working and it is going to freeze tomorrow. Could someone come by?

the assistant: That is unfortunate, especially in this weather. Let me check the calendar right away. Can you tell me what the boiler is doing now: nothing at all, or is it showing an error code?

Caller: The display says E4.

the assistant: Thank you. Tomorrow between eight and ten there is room for an engineer. Shall I book that appointment?

Caller: Yes, please.

the assistant: All set. You will receive a confirmation by text message right away, and the team will see the summary with the error code tonight. Have a good evening!

Sample conversation. The voices are AI-generated.

Why missed calls cost so much

Callers who reach no one rarely leave a message. They call the next name on the list. That is how requests disappear without you ever knowing they existed. And the calls you do answer interrupt exactly the work you are in the middle of: pick up, switch context, jot something down, then find the thread again.

What a phone assistant concretely does

Answering and understanding the question

The assistant answers with a natural voice and honestly says the caller is talking to an assistant. It asks follow-up questions until it is clear what the call is about.

Helping directly or taking a proper note

Common questions, such as opening hours, prices or the status of a job, the assistant answers based on your own information. For other calls it records the name, number and question, or books an appointment straight into your calendar.

Transferring when it really matters

If the caller insists on speaking to a person, or the assistant is unsure, it transfers the call or leaves a callback note with a summary attached. You call back at a moment that suits you.

For example

Answered while you are up on the roof

Say an installer is on a roof in the morning and cannot pick up. A customer calls about a boiler failure. The assistant records the address, asks what exactly the boiler is doing and schedules a callback. Between two jobs the installer reads the summary and calls back with the answer already prepared.

What does a phone assistant cost?

Fixed price up front, after a free introductory call

A phone assistant gets a fixed price up front for the build. On top of that there are per-minute call costs for telephony and speech processing; we discuss those up front, so you know exactly what a call costs. After a free introductory call everything is set out in writing in the quote.

Want to know first whether this pays off in your business? The Work Scan (€495 excluding VAT) maps how many calls you currently miss and what the assistant needs to handle. If you then have us build, we deduct that amount in full.

More about the Work Scan

Frequently asked questions

Doesn't such an assistant sound like a robot?

Today's voices sound natural. The assistant does always say honestly that the caller is talking to an assistant; we do not pretend it is a human.

What happens when the assistant gets stuck?

It transfers the call to you or your team, or leaves a callback note with a summary of the conversation. The caller does not have to repeat their story.

Can I keep my own phone number?

Yes. Your current number forwards to the assistant, for example only outside office hours or when you do not pick up yourself. You decide when the assistant answers.

What does it cost exactly?

A fixed price for the build, plus per-minute call costs. After a free introductory call you get a fixed quote, with the per-minute costs clearly listed.